Kitwe 27-09-2024 Permanent
Business Development Manager
• Creating development plans and forecasting sales targets and growth projections
• Identifying market opportunities through meetings, networking and other channels
• Meeting existing and potential clients and building positive relationships
• Liaising with colleagues to develop sales and marketing strategies
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations and participating in sales meetings
• Producing reports for management
• Training business developers and sales colleagues
• Working in a client’s business or in an office.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Promote the company’s products/services addressing or predicting clients’ objectives
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
Requirements
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• Bachelor degree in business administration, sales or relevant field
After SalesPerson
• Lead and monitor after sales activities to achieve set objectives and targets on all key customers, maintain a database of all special events.
• Maintain contact with all clients to obtain customer feedback regarding product/service quality and Customer feedback form to be completed before release of a vehicle.
• Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
• Daily update to the General Manager on any need to provide flowing of aftersales support (parts/service) to every unit that we sell. Arrange at least one aftersales visit with the General Manager or workshop manager weakly.
• Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
• 80% retention on all clients on our database.
• Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.
• On all key customers, maintain a database of all special events.
• Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
• 100% retention on all clients on our database.
• Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.
Requirements
• First Degree in Business, Marketing, or related field
• Auto Mechanics are equally encouraged to apply
• 2 years’ experience in Motor Industry
• Must have a driver’s license
To apply send your cover Letter and Curriculum Vitae(CV) to jobs@tsapo.com.zm.
